Please see the ERIS SLA page for additional detail. Additional off-hours support will be provided on a best-effort basis. Mass General Brigham billing questions: more information support and other resources, please visit FlowJo Training and DocumentationĮRIS provides standard business-hours support (9AM to 5PM, Monday - Friday) for all supplied systems. Google Chrome is the recommended browser. You simply need to log in to the FlowJo Portal and add your credentials. Your license may be used on any operating system. You must have FlowJo v10.5 or higher to sign in with FlowJo Portal. Once in the FlowJo Portal, you may access your account by clicking on your initials on the right side of the top nav bar. ![]() The subsequent times, when accessing the portal you will need the email that you used for ordering and the password. ![]() PLEASE NOTE: your email will be auto-populated and cannot be change.
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